Terms & Conditions

Introduction

Welcome to Masala Globe. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, placing an order, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

Definitions

• “Company” or “We” refers to Masala Globe.
• “Customer” or “You” means any individual or entity using our website or purchasing our products.
• “Products” include all spice blends, food ingredients, and related merchandise offered by Masala Globe.
• “Website” refers to our online platform available at [www.masalaglobe.com]
  

Acceptance of Terms

By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to these Terms, as well as our Privacy Policy

Modifications to Terms

Masala Globe reserves the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.

.Ordering and Payment

• Order Process: By placing an order, you represent that all information provided is accurate and that you are authorized to use the chosen payment method.
• Pricing: All prices are stated in [INR & AED] and are subject to change without notice. Taxes, shipping, and handling fees may apply.
• Payment: Payment must be received in full before your order is processed and shipped.
• Order Cancellation: Orders may be cancelled by Masala Globe if there is an issue with payment or product availability. You will be notified promptly if your order is cancelled.

Shipping and Delivery

• Shipping Policy: Orders are processed and shipped according to the details provided during checkout. Delivery times are estimated and may vary.
• Risk of Loss: Ownership of purchased products transfers to you upon delivery. Risk of loss or damage passes to you once the product is delivered.
• International Shipping: For international orders, additional customs fees or import taxes may be applicable and are the responsibility of the Customer.

Returns and Refunds

• Return Policy: If you are not satisfied with your purchase, please review our Return Policy at [insert link] for details on returns, refunds, or exchanges.
• Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer service within [2] days of receipt for a resolution.

Intellectual Property

All content, including text, graphics, logos, images, and software, is the property of Masala Globe or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

Use of the Website

• License: We grant you a limited, non-exclusive, and revocable license to use the Website for personal and non-commercial use.
• Prohibited Conduct: You agree not to misuse the Website by engaging in activities such as unauthorized access, distribution of viruses, or any behavior that may harm our operations or other users.

 Disclaimers

• Product Information: While we strive for accuracy in product descriptions, we do not warrant that the information is complete, current, or error-free.
• No Medical Advice: Our products are intended for culinary use only. The information provided is not a substitute for professional advice regarding diet or health.
• “As Is” Basis: The Website and all products are provided “as is” without warranties of any kind, either express or implied.

Limitation of Liability

To the maximum extent permitted by law, Masala Globe shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services or inability to use our products. Our total liability for any claims shall not exceed the amount paid by you for the product(s) in question.

Indemnification

You agree to indemnify and hold harmless Masala Globe, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, obligations, losses, liabilities, or expenses arising from your use of our services, your violation of these Terms, or infringement of any intellectual property or other rights.

Governing Law

These Terms are governed by and construed in accordance with the laws. Any disputes arising from these Terms or your use of the Website shall be resolved in the appropriate courts.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

For any questions, concerns, or disputes regarding these Terms, please contact us at:

Masala Globe

Head Office 

1. INDIA 

Call:(+91) 9867369019 

Office: Masala Globe, Plot 21, RSC 3 Row house, no. 41 Mhada Layout, Charkop, Charkop, Greater Mumbai Ward-R/ C, Greater Mumbai,Maharashtra – 400092

2. UAE
Call: (+971) 561513360 

Office: Masala Globe FZ-LLC, FOAM0582, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates 

منطقة الحمرا ,شارع الشهداء , ,مركز كومباس للأعمال الإمارات العربية ,منطقة حرة رأس الخيمة -الصناعية المتحدة 

FOR FURTHER INQUIRY WRITE US AT info@masalaglobe.com